Refund policy
Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To qualify for a return, the item must be unused, unworn, with tags, and in its original packaging, along with proof of purchase.
To request a return, contact us at. If your return is approved, we will send instructions on how to return the item. Items sent without requesting a return first will not be accepted.
Damaged or Wrong Items
Please check your order when you receive it. If the item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.
Non-Returnable Items
Some items cannot be returned, including:
- Perishable goods (food, flowers, plants)
- Custom or personalized products
- Personal care products
- Hazardous materials
- Sale items and gift cards
Exchanges
To exchange an item, please return the original product and place a new order.
Refunds
Once we receive and inspect your return, we will notify you about the refund status. If approved, the refund will be issued to your original payment method within 10 business days.